Privacy Policy

Fratelli Carli USA, Inc. is committed to ensuring that your privacy is protected. This Privacy Policy describes our privacy practices and policy regarding the collection and use of information (including personally identifiable information) made available to us through our website, via order forms and on the phone.

Fratelli Carli collects and stores some information about its customers and people who give us personal information though our web site or in any other way. Information we may request includes your mailing address, name, and home address. If you make a purchase, we may ask for your credit card number and billing information. We use the information that you provide for such purposes as replying to your questions, processing your order and communicating with you.

If you become our customer, the personal data you give us is treated for institutional purposes linked with our company’s activities, such as filing, invoicing our customers, and especially for:

a) Fulfilling legal obligations connected with civil, fiscal and accounting rules, for the administrative management of the relationship you established with our company;

b) Meeting contractual obligations, of technical support and technical information, after-sale assistance and satisfaction’s control concerning products you are interested in.

c) Conducting market research and statistical analysis.

d) Communicating commercial information concerning future initiatives, new product launches, services and offers by mail.

e) Executing prize-winning games and promotional initiatives in general for the interest and advantage of its customers.

We may hire independent contractors or other companies to provide limited services on our behalf, such as handling the delivery of mailings and processing transactions. Those service providers may obtain the personal information reasonably necessary to deliver the service. They are required to protect your data and not to disclose it for any purpose other than providing us with products or services for which we contracted.

We may disclose your personal information to our Parent Company and to selected third parties, including list brokers and mail-order selling companies.

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer period is required or permitted by law.

If you have any questions, complaints, or comments regarding this Privacy Policy, or to stop receiving our mail or email advertising or to avoid the communication of your data to the selected third parties we mentioned above, please send an email to privacy@oliocarli.com.

We will occasionally update this privacy policy. If this happens, Fratelli Carli will post a notice advising of such change at the beginning of this Policy and on this site's home page for 30 days. We encourage you to periodically review this statement to be informed of how Fratelli Carli is protecting your personal information.

Security Policy

Fratelli Carli implements reasonable safeguards to protect your personal information and requires the same protection from our supplier Warwick Fulfillment Solutions LLC, who is in charge of the processing of the purchase orders. Your data is located in controlled and secure environments, protected from unauthorized access and use, and ity is accessible to a limited number of persons who have special access rights. Some of your personal information, such as credit card information, is encrypted when transmitted over the Internet and Warwick Fulfillment Solutions LLC has Thawte SSL certificate, assuring that information is kept private between Warwick’s web server and your web browser.