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Contact us at any time

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We are committed to fulfill all the needs of our customers, answering every question and sharing clear information about ingredients  and production process.


Please feel free to contact us at any time, shall you have any request: you can call us at our Customer Service center, or send us your request through the form on this page.

Distributor for U.S.A. :

Fratelli Carli U.S.A., inc. Box 1310, 4400 E. New Market-Hurlock R.D. Hurlock, MD. 21643-1310

Business hours
Monday to Friday:
9:00 AM to 6:00 PM eastern time

Customer Service

Our Company in Italy is open for visiting; guided tours to the factory are available:

  • Monday to Friday:

    9.00 - 9.45
    10.30 - 11.15
    14.45 - 15.30
    16.15 - 17.00

  • Saturday and Sunday:


Fratelli Carli main office: Via Garessio 11 - 18100 Imperia (IM)

Tour of the factory are for individuals only, following the time schedule shown above. Small groups are kindly asked to book as in advance as possible. School trips are not allowed in the factory, due to security reasons.

For any communication, request or clarification, please use the following form:

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