Fratelli Carli collects and stores some information about its customers and people who give us personal information though our web site or in any other way. Information we may request includes your mailing address, name, and home address. If you make a purchase, we may ask for your credit card number and billing information. We use the information that you provide for such purposes as replying to your questions, processing your order and communicating with you.
If you become our customer, the personal data you give us is treated for institutional purposes linked with our company’s activities, such as filing, invoicing our customers, and especially for:
a) Fulfilling legal obligations connected with civil, fiscal and accounting rules, for the administrative management of the relationship you established with our company;
b) Meeting contractual obligations, of technical support and technical information, after-sale assistance and satisfaction’s control concerning products you are interested in.
c) Conducting market research and statistical analysis.
d) Communicating commercial information concerning future initiatives, new product launches, services and offers by mail.
e) Executing prize-winning games and promotional initiatives in general for the interest and advantage of its customers.
We may hire independent contractors or other companies to provide limited services on our behalf, such as handling the delivery of mailings and processing transactions. Those service providers may obtain the personal information reasonably necessary to deliver the service. They are required to protect your data and not to disclose it for any purpose other than providing us with products or services for which we contracted.
We may disclose your personal information to our Parent Company and to selected third parties, including list brokers and mail-order selling companies.
Fratelli Carli implements reasonable safeguards to protect your personal information and requires the same protection from our supplier Warwick Fulfillment Solutions LLC, who is in charge of the processing of the purchase orders. Your data is located in controlled and secure environments, protected from unauthorized access and use, and ity is accessible to a limited number of persons who have special access rights. Some of your personal information, such as credit card information, is encrypted when transmitted over the Internet and Warwick Fulfillment Solutions LLC has Thawte SSL certificate, assuring that information is kept private between Warwick’s web server and your web browser.