People

Clients and employees have always been part of the family.

"We contribute to the spread of well-being within the community in which we work, aware of the social role played by our company, together with our employees who are at the core of our success and with whom, every day, we share needs and aspirations. With this wealth, we also enter the homes of those who for us have always been friends-clients".

Massimo Belmonte
Human Resources Director

Aspirations, motivations, skills for:

Offering

our clients products and services of excellence

Enhancing

 the people who work with us, exalting their diversity

Contributing

to the spread of well-being throughout the community

Employees:

  • 50% of our staff members are women
     
  • 1000+ specialized medical visits offered to employees during the five editions of ‘Prevention Week’
     
  • 35% of employees in the company for over 20 years
     
  • 4357 hours of training provided
     
     

Customers:

  • 12,299 chat conversations with customers
     
  • 99.89% of home deliveries without faults or delays
     
  • 54,874 replies via letter, mail, or chat

Community:

  • 20 years of collaboration with the Italian association ‘AIFO- Amici di Raoul Follereau’
     
  • Over 10 tons of food products are donated
     
  • 1,200,000 liters of drinking water guaranteed for water projects around the world

The pillars of our Responsible Progress