Clients and employees have always been part of the family. 


Fratelli Carli employees
Massimo Belmonte

Customers and employees

"We contribute to the spread of well-being within the community in which we work, aware of the social role played by our company, together with our employees who are at the core of our success and with whom, every day, we share needs and aspirations. With this wealth, we also enter the homes of those who for us have always been friends-clients".



Massimo Belmonte

Human Resources Director

Aspirations, motivations, skills for:


our clients products and services of excellence





the people who work with us, exalting their diversity





to the spread of well-being throughout the community




Customer service employee

Employees and Customers

  • 50% of our staff members are women 

  • 1000+ specialized medical visits offered to employees during the five editions of ‘Prevention Week’

  • 35% of employees in the company for over 20 years

  • 4357 hours of training provided

  • 12,299 chat conversations with customers

  • 99.89% of home deliveries without faults or delays

  • 54,874 replies via letter, mail, or chat
Little girl studying


  • 20 years of collaboration with the Italian association ‘AIFO- Amici di Raoul Follereau’ 

  • Over 10 tons of food products are donated

  • 1,200,000 liters of drinking water guaranteed for water projects around the world

The pillars of our Responsible Progress